The workshop, your tool for success

The workshop is a key tool for the successful development of your teams. Find out the four good reasons for planning a training session around the image. With a workshop, you will:

  • support your team to embrace change
  • demonstrate resilience
  • protect or rebuild your reputation
  • increase your efficiency

Successfully managing change

Change is about moving forward. Accepting change also means accepting that there are better ways of doing things.

Until now, your need for change has met with resistance. In fact, 70 to 80% of process changes fail. Impossible to move forward. And for good reason: anchored in an evolving reality, change increases uncertainty. Whether motivated by economic or organisational reasons, change makes people suspicious and fearful. They need to be reassured.

Did you know? 70 to 80% of process change initiatives fail.

Proposing innovations or new methods can also be appreciated. Prove to your Teams that change will support them. A trainer at their service, new knowledge about themselves and others, tools to achieve their results more easily, are all motivations that feed their future development while reassuring them for now.

Your proposal of new tools will allow them to understand each other better and thus to be able to adapt. Your employees are unique. Their individuality is an opportunity, but it can also be a source of conflict. These tensions are often linked to misunderstandings. Facilitating the reading of one’s own actions and feelings offers a way out of these moments of crisis. A reading grid emerges. This applies to your teams, their colleagues, but also to better respond to the demanding requirements of your customers.

Tensions are often the result of misunderstandings.

If your ambition is to increase the size of your teams, newcomers will enrich your daily life, but they can also trouble the established order. A new balance must be found. This challenge, for your existing teams and for your new talents, is a strategic phase in which your support is crucial. Allow them to understand the codes and immerse themselves in your culture. The potential is immense.

Your need for change will be easier to implement. Your vision, full of promise, will naturally find its place.

Shoot for the moon with your people! Allow them to create this team cohesion, this desire to grow together.

Encourage this common desire to grow together.

Developing performance

Your people’s commitment affects their results.

Many studies, by Judge & Hurst or Doorn & Sleeve Heger, have scientifically proven that, on the one hand, self-esteem supports career development. In fact, self-esteem and self-efficacy go hand in hand. It has been shown that people with higher self-esteem are more successful in their careers than people with lower self-esteem. In fact, self-confidence helps people to take the initiative, to dare, to stand up for their interests, to take charge of their projects with a strong hand and thus to prove themselves.

Confidence drives operational performance.

On the other hand, some criteria allow hierarchical advancement. First of all, one step back, at the recruitment stage, according to a study by The Ladders, 95% of employers judge the level of professionalism of their future employees on the basis of their appearance. Non-verbal language has an impact on hiring decisions, with 40% of employers rejecting a candidate because of a lack of facial expressions such as smiling or eye contact.

Secondly, once on board, 75% of new recruits feel that dressing smart is important in their company. When it comes to annual appraisals, 75% of managers admit that they take into account an employee’s choice of clothes in their support to progress.

When it comes to career advancement, non-verbal language plays an important role.

Explanations.

Taking care of oneself and wanting to connect with people demonstrates a good understanding of the rules, known as codes, but also respect and empathy. Within a team, a company or with a customer, the overall image says a lot about the person.

A smile, a committed eye contact or the choice of outfit also show how happy a person is to be integrated into a company. An employee who is enthusiastic about working in that company will be more committed and efficient. A confident employee is more likely to build an engaged relationship with a customer, and will have the confidence to make a case to a sceptical group.

The enthusiasm and care in the choice of a look is a sign of commitment.

Consumers are in the driver’s seat today. Consumers want personal and engaging experiences that build relationships. The Customer Experience Impact report explores the relationship between brands and consumers. Research commissioned by RightNow reveals what consumers require from a brand. 86% of consumers are prepared to pay more for a better customer experience & 89% of customers will turn to a competitor after a bad experience…

So if the company, through the work of its team, delivers a qualitative experience, the consumer will come back, speak positively about it and develop a long-term relationship with the company.

Finally, today’s digital world demands constant attention due to the immediacy of information exchange. To achieve this, the message must be clear and consistent across all channels, starting with the presentation of the employees themselves.

Despite the pressure, take time for you, for them, for everyone, employee and customer.

Non-verbal language plays a crucial role in the relationship and therefore customer satisfaction.

Demonstrating resilience

Keeping goals on track in times of crisis is an additional challenge. Conversion projects, repositioning or reaffirmation of your vision are many opportunities to explore.

This is a time that shatters many codes and certainties. Surviving and reinventing oneself requires consistency. To withstand shocks and overcome difficulties, the idea is to turn the problem into an opportunity. This is what we call resilience.

To enable your teams to join you on this journey, offer them positive actions. They will project themselves with you towards a better world, using their ingenuity and potential. This anticipated prosperity will help them to persevere through these tough times.

Together, anything is possible!

Let’s set the record straight, first of all, by understanding motivations and roles. Then let’s develop better team cohesion. This will enable you to get people with different skills to work together for the long term.

Allow your people to feel good about themselves. They will be more effective now and in the future. This self-acceptance requires a better knowledge of oneself and, in turn, of others. Understanding one’s own gestures and attitudes provides insight. Knowing and accepting oneself allows to adapt better, to accept criticism and therefore to interact with more fluidity.

Build a real team spirit!

Many tools exist. The way someone holds her/himselves, crosses arms or makes contact are all evidence of who they really are. If talking and formulating helps to free speech, non-verbal language opens a Pandora’s box. The unconscious speaks. Gestures, facial expressions, postures are all clues coming from there. The body expresses itself without saying a word.

Indeed, the body speaks the truth. The analysis after the discussion is a step to learn from the failure or to reproduce this winning situation. Knowing oneself is the key to enter into a new relationship. The desire to continue the discussion, the follow-up or the failure of a meeting can be explained by this incredible language, the one that does not need words, the non-verbal.

(Re-)discover yourself and decrypt the hidden messages!

The body speaks the truth. To know oneself supports to understand others better.

Capitalising on its reputation

Long-term success requires a solid foundation. Reputation supports the sustainability of the company. In the recruitment phase, a good reputation attracts the best talent. Once integrated into the team, employees are proud to work for your company. This feeling, this first impression, lasts as long as the company remains true to its values, commitments and vision. If team members are disappointed, it is difficult to regain their trust.

According to a study by the World Economic Forum, almost 25% of a company’s value is determined by its reputation (source: Deloitte). This is an argument for your investors, your customers and your teams.

Make people want to join you!

On the one hand, companies are currently struggling to find the ideal candidate. On the other hand, candidates do not necessarily feel represented and therefore willing to work for a company they are not proud to work for. This shortage and mismatch is due to positioning. The clarity given by the company helps to attract and then retain. The commitment once onboarded, added to the experience of the candidate and future employee, will make the difference.

Once integrated, the loyalty of your new employee is essential. You will train them, involve them in your processes and organise your workload around them. If they leave in a hurry, you will loose a lot. Retaining your people saves: your nerves, time and money.

By building loyalty, you save valuable resources.

On the other hand, your employees need to be recognised for who they are and what they do. By recognising this priority of the younger generation, you will gain committed employees. Potentially sceptical, give them the best reasons to be loyal while increasing their efficiency.

By listening to their needs, respecting their personalities and highlighting their individuality, you give meaning to their mission. Your people are your best ambassadors. Every day, through their work, they convey their satisfaction to your teams, customers and partners, whether in your office or outside, through social networks or in their communities.

Your people are at the heart of your success. They are all different… and they make all the difference!

Let’s put people back at the heart of your strategy.

Your people are your best ambassadors! They are always the talk of the town.

Because the day-to-day challenges can sometimes be overwhelming, you need a moment to catch your breath while you pull your teams up. Offering training allows you to get your messages across, develop your people’s skills and secure the long-term run of your business.

You know your priorities. Let’s talk about them! Together, while responding to your objectives, I will develop the topic and guide your staff through the training day with both care and efficiency. Set your vision for the long term and rely on your teams. You will make a strategic and sustainable choice.

Rely on your teams and set your vision for the long term!

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